Frequently Asked Questions

You can view and manage FTP settings and users in the FTP Manager application in your portal account.

Login to easily.uk and select Login.
Once logged in, select Web Apps > FTP.
Follow on screen instructions to create and save users.

Plans include support for MySQL databases. To view your database login information, login to your portal.
Go to easily.uk and select Login. Once logged in, select Web Apps > Database > MySQL Manager.

Easily offers email and telephone support.

support@easily.uk
domainservices@easily.uk
0800 160 1694

If you've registered your domain with us, the domain name is automatically configured to use our nameservers (meaning, you don't need to do anything). A domain usually takes up to 24 hours to propagate to be available on the Internet.

If you are using a third-party email client such as Microsoft Outlook or MacMail, you will need to update your email settings to the below:

Username: Your email address
Incoming/POP/IMAP mail server: mail.easily.uk
Outgoing/SMTP mail server: mail.easily.uk
SMTP Port: 1025
IMAP Port: 143
POP Port: 110

When you sign up, you’ll receive a Welcome email with instructions to access MailManager. MailManager is a really easy onboarding tool that lets you create email accounts in two steps. Just type in the email and password, choose any forwarding rules if desired and set spam filtering preferences.

To access MailManager, log into your Easily portal at easily.uk > My Account. Select Web Apps > Email.

Once you create an email account in MailManager, you will be able to login to Webmail to use your email. Access Webmail through easily.uk and selecting the mail icon in the top navigation.

To create an email signature, select “Preferences” (gear icon) from the left-hand menu within Webmail. Select “Signatures”, and input a title, and write and format your email signature and click “Add.” Your new signature will now appear on your List of Signatures.

You can create multiple email signatures and select a default signature by selecting the star next to the title on your List of Signatures.

In Webmail, select “Preferences” (gear icon) from the left-hand menu within Webmail. Select “Data Usage” to view your disk space used and remaining, as well as a breakdown by Inbox folder.

Online Presence Builder is an easy-to-use, drag-and-drop website design tool including in your Easily website hosting plans. To access Online Presence Builder, log into your Easily Portal, click on the Websites tab and select Get Started to launch Online Presence Builder.

To add Google Analytics, you first need to set up an account with Google Analytics:

https://analytics.google.com/analytics/web/. Once your account is created, you will need to add your tracking code to your website to begin collecting data.

Yes, you can change your design at any time. Select “Design” in the tool to view the available designs. You also have the option to preview how existing content will look with the new design before making the change.