Resources

It's actually extremely easy for you to do this!

Log into your online portal via - https://portal.easily.uk/

Once you have logged in, navigate to the top right menu.

Click this, and you will see an option for Web Apps.
Then, click Mail Manager.

This then takes you to your email account, with an option on the right for New Email Account - Just follow the steps on the screen.

You have 2 options to access this.

Firstly, the easiest way is to log in directly to https://webmail.easily.uk/
Alternatively, you can access via https://portal.easily.uk/

Once you have logged in, navigate to the top right menu.

Click this, and you will see an option for Web Apps.
Then, click Mail Manager.

From here, you will be presented with your email accounts.
The Webmail button takes you straight into your account.

You can access via https://portal.easily.uk/

Once you have logged in, navigate to the top right menu.

Click this, and you will see an option for Web Apps.
Then, click Mail Manager.

You will be presented with all email accounts, just click the small cog on the right and Manage Email Account – you will then be able to show the current password, or generate a new one – Don't forget to click save!

Be aware that your password must contain:

• At least 12 characters
• At least 2 upper case characters
• At least 2 lower case characters
• At least 2 special characters (not full stops, speech marks, or question marks).

Although we provide an email client https://webmail.easily.uk/ - We understand that some choose to use another provider, such as Outlook, Thunderbird, or MacMail.

In order to do this, please use the below settings.

Username: your email account
Password: your email account password

Although the mail provider may state this is optional, it’s not – This must be filled in.

IMAP or POP (incoming) server: mailc50.megamailservers.eu
SMTP (outgoing) server: mailc50.megamailservers.eu

Port Numbers:
IMAP: 993
POP: 995
SMTP: 465

SMTP Authentication: Password / Username & Password
Secure Password Authentication (SPA): Disabled
SSL for both servers: ON

Please do not forget to enable "Keep a copy on the server option" (if you wish to keep emails on the server).
Please ensure SMTP Authentication is enabled in your email client – If you don’t know how to do this, please see our FAQ “How to Enable SMTP”.

So many mail providers exist, we can’t supply all options, but here are the most common.

1. Open Mac Mail.
2. From the "Mail" menu, choose "Preferences."
3. Click the "Accounts" icon at the top of the window.
4. Next to "Outgoing Mail Server (SMTP):" click on the drop-down menu and go to "Edit SMTP Server List".
5. Check to make sure you have the correct SMTP server selected at the top.
6. Verify that "Authentication" is set to "Password."
7. If the "User Name" and "Password" fields are not set, enter your full email address as the username, and your password.
8. Click "Ok".
9. Close the accounts window by clicking on the red circle in the far upper left hand corner of the "Accounts" window.
10. Mac Mail will ask you if you wish to save your changes, make sure to click the "Save" button.

1. Select "Settings" from your home screen.
2. Select "Mail".
3. Select your email address.
4. Select "SMTP" under the "Outgoing Mail Server" section.
5. Select the "Primary Server".
6. Ensure "Authentication" is set to "Password".
7. Ensure the hostname is set to "mailc50.megamailservers.eu".
8. Ensure the port is set to 465.
9. Ensure SSL is switched "On".
10. Enter the username (full email address).
11. Enter the mailbox password.

1. Click File tab.
2. Select Account Settings.
3. Select the email address and click Change.
4. Click More Settings.
5. Click Outgoing Server tab.
6. Check the box for "My outgoing server (SMTP) requires authentication" and ensure that "Use same settings as my incoming mail server" is selected.
7. Click OK button.

This is down to personal preference. What’s the difference?

IMAP – enables more advanced email management and synchronization across numerous devices.

POP3 - is better suited for configurations where emails need to be accessed only from a single device.

Once you have logged into your email via https://webmail.easily.uk/

Click the small cog on the left-hand menu, then down to Data Usage – This will show you the space used, as well as in which area.

You have 2 areas in which you can update this.

Firstly, when you are logged into https://webmail.easily.uk/
Click the cog on the left-hand side, and look for Advanced.
On this screen, you will see an option for Forwarding – Just follow the steps on screen, then click Save in the top right.

Alternatively, you can access via https://webmail.easily.uk/
Once you have logged in, navigate to the top right menu.

Click this, and you will see an option for Web Apps.
Then, click Mail Manager.
You will be presented with all email accounts, just click the small cog on the right and Manage Email Account – You will have an option for Forwarding, that you can flick between enabled and disabled. Just ensure that when you have update this, you click Save.

This is something that is becoming more common and is down to external providers requiring your domain to be Authenticated.

This error is more common when emailing Hotmail, Yahoo, Google.

You need to add the following records to your DNS.

SPF
Type: TXT
Name: @
Value: "v=spf1 include:spfc51.megamailservers.com ~all"

DKIM
Type: CNAME
Name: hmail._domainkey
Value: hmail._domainkey.megamailservers.eu.

DMARC
Name: _dmarc
Type: IN TXT
Value: Value should be surrounded in quotes and generated using the attached steps and instructions for generating DMARC record for your domain via the following
link: https://mxtoolbox.com/DMARCRecordGenerator.aspx.

Once updated, please allow up to 48 hours for the DNS to propagate.

If you are using our Email, and your domain (or hosting) is elsewhere, you need to ensure you use the correct MX records.

Type / Priority / Name

MX - 10 - mx1c51.megamailservers.eu.
MX - 100 - mx2c51.megamailservers.eu.
MX - 110 - mx3c51.megamailservers.eu.
MX - 120 - mx4c51.megamailservers.eu.

SPF
Type: TXT
Name: @
Value: "v=spf1 include:spfc51.megamailservers.com ~all"

DKIM
Type: CNAME
Name: hmail._domainkey
Value: hmail._domainkey.megamailservers.eu.

Start by logging into your online portal - https://portal.easily.uk/

When you have logged into your account, navigate to the top right menu and click Web Apps.

Then, click Domain Manager.

Start by logging into your online portal - https://portal.easily.uk/

When you have logged into your account, navigate to the top right menu and click Web Apps.
Then, click Domain Manager.

From this screen, you will see all domains held within your account. Next to the expiry date, you will see a Renew button, click this and follow the instructions on the screen.

Start by logging into your online portal - https://portal.easily.uk/

When you have logged into your account, navigate to the top right menu and click Web Apps.
Then, click Domain Manager.

In here, you will see all the domains you own - Click the domain you wish to update.

Finally, click Contacts - From here, you can update the domain Owner, Admin and Technical contacts.

Please note - You must have access to the current email assigned to the domain, if not, please reach out to support@easily.uk and the team will instruct on the next steps.

Start by logging into your online portal - https://portal.easily.uk/

When you have logged into your account, navigate to the top right menu and click Web Apps.
Then, click Domain Manager.

In here, you will see all the domains you own - Click the domain you wish to update.
You will then be presented with the domain DNS.
Just update what is required.

Please note - Any changes to DNS, can take up to 48 hours to fully propagate.

We use 3 Name Servers.

Online Presence Builder is an easy-to-use, drag-and-drop website design tool including in your Easily website hosting plans. To access Online Presence Builder, log into your Easily Portal, click on the Websites tab and select Get Started to launch Online Presence Builder.

Note: publishing on Online Presence Builder will overwrite your existing website.

Features:

• Modern designs. Choose from engaging, SEO-friendly website themes that automatically look great on desktop, mobile and tablet devices.
• Engaging website elements. Add personality to your website. Easily add photo galleries, videos, buttons, Facebook and Twitter widgets, contact forms, appointment scheduling, Google maps, tables and lists and more.
• Add pages and layouts. Easily add multiple pages with different layouts such as galleries, menus, FAQ and more.
• Professional, modern images. Access a full gallery of modern, professional stock images, ready to use on your website.

To add Google Analytics, you first need to set up an account with Google Analytics: https://analytics.google.com/analytics/web/. Once your account is created, you will need to add your tracking code to your website to begin collecting data.

To add your tracking code, log into your portal and open Online Presence Builder by selecting the Websites tab and selecting your domain and “Edit Site”.

Once you’re in editing mode, select “Site Settings” from the left-hand menu. Under “Special Features”, select “Google Analytics” from the “Site Statistics” drop-down. Now you will see a field to enter your Web property ID. Your ID will be in a format like UA-XXXXXXXXXXXX-X. Copy in your ID and select Save.

It will take a day or two to begin seeing data in your Google Analytics. Google Analytics has many free resources to learn how to interpret the data.

Yes, you can change your design at any time. Select “Design” in the tool to view the available designs. You also have the option to preview how existing content will look with the new design before making the change.